Questions, answered plainly.

Hanavi serves women in Dubai. At launch, appointments will focus on residences in Jumeirah and selected surrounding neighbourhoods.

Appointments begin on 1 November 2026. You can join the private opening list for priority access.

Hanavi expects to operate approximately 9am–7pm. Final operating days will be confirmed before launch.

Services requiring professional licensing are delivered by appropriately licensed female practitioners. Your practitioner's details are shared before arrival.

Medical clearance may be required for post-operative treatment and in other circumstances identified during screening.

Timing depends on your procedure, circumstances, treating medical professional and Hanavi's suitability process. We cannot confirm an appointment until the required screening and clearance are complete.

Clients purchasing a post-operative course are prioritised with the same practitioner throughout. A replacement may occasionally be necessary because of illness or unavoidable absence.

Your practitioner brings the treatment table, linens and equipment confirmed for your appointment. We will tell you in advance how to prepare the space.

No. Compression therapy is selected separately and can be added only when appropriate for the client and appointment.

Selected treatments can be combined. Available pairings depend on suitability, timing and the equipment required.

Hanavi will initially focus on private residences. Hotel and serviced-apartment availability may be introduced later.

Appointments outside Hanavi's core service area may carry a travel fee. This is confirmed before payment.

Appointments and packages are paid electronically in advance.

Appointments may be rescheduled without charge when more than 24 hours' notice is provided. Cancellations, changes and missed appointments within 24 hours are charged in full. If a medical change affects your treatment, contact Hanavi and the circumstances will be reviewed with care.

During working hours, Hanavi aims to respond to new requests within two hours.

Detailed medical information should be submitted only through the secure form provided by Hanavi, not through an ordinary WhatsApp conversation.