Tell us about your recovery
Message Hanavi privately through WhatsApp and complete a secure screening form. Medical clearance may be requested when appropriate.
From first message to your front door
Message Hanavi privately through WhatsApp and complete a secure screening form. Medical clearance may be requested when appropriate.
A specialist reviews your information and responds within approximately two working hours during opening hours. Once your appointment or recovery course is agreed, payment confirms the booking.
We send your practitioner's details and preparation guidance before the appointment. Your practitioner arrives with the confirmed equipment and everything required for your treatment.
Select your treatment, preferred time and neighbourhood through WhatsApp or the Hanavi booking platform. Complete the short suitability questions and confirm your appointment securely.
Before the appointment, you receive your practitioner's details and any simple preparation guidance. She arrives with the treatment table, linens and confirmed equipment.
Preparing your home
Before your appointment, we will tell you how much space is required and whether access to a nearby electrical outlet is necessary. Your practitioner brings the treatment table, linens and confirmed equipment.
Timing
Appointment duration refers to treatment time unless stated otherwise. Your practitioner will also require time to set up and sanitise equipment, so your experience never feels rushed.